Supporting a company that is constantly changing

The pace of information system transformations is not slowing down, with the continuous arrival of major technological breakthroughs about which managers must make decisions for their company: today Cloud Computing or Digital Transformation, tomorrow M2M and 3D printing.

Meanwhile, the development of technological skills in the company questions the traditional balance between project ownership and project management and new governance schemes must be put in place to guarantee the integrity of the information system and its contribution to the company’s strategy.

The ways information systems are transformed are one of WillBe Group’s main subjects of interest. We accompany our customers in the key moments of their transformation.

Our key themes

  • Measuring and optimizing information system performance and costs: aligning performance with the best standards … when necessary!
  • Strengthening information system governance: ensuring the adequacy of the management model with the evolution of the business lines
  • Restructuring information system management: building a model optimized with respect to context
  • Outsourcing information systems and managing contracts: control the quality of external services
  • Ensuring the strategic alignment of the CIO on business issues: building a shared vision
  • Avoiding project slippage (costs, deadlines, benefits) at the information program department

Examples of missions

  • Assessing the quality of IT services
    Assessing the quality of IT services
    Assessing the quality of IT services

    A major player in the European space industry has quality computing equipment spread across several sites.

    It wants to measure the performance of the information system in a context of global outsourcing.

    This action is a prerequisite for the renegotiation of the outsourcing contract.

    The WillBe Group team is well versed in the space industry thanks to several different missions in the sector, several of which involved restructuring or management transition management IT. It develops an “IT scorecard” approach whose effectiveness is particularly appreciated:

    • Identification of processes and exploitation of resources and activities,
    • Construction of a device for measuring and monitoring performance (dashboards),
    • Calibration of the organizational model with best practices in production and management of managed services.

    These elements will help optimize the future outsourcing contract.

  • Defining the IT roadmap
    Defining the IT roadmap
    Defining the IT roadmap

    An international organization wants to define a new strategic roadmap for its information system and implement the associated tools for steering information system management.

    The WillBe Group team relies on its mastery of issues related to IT architecture issues and new technologies to build the master plan, particularly around the key issues of agility, mobility and collaborative solutions.

    It restructures the project portfolio and related management processes and defines a new budget management process to better anticipate costs.

    Then it relies on its advanced knowledge of the specificities of CIO financial management to set up CIO management control, based on ABC methodologies.

  • Migrating to a cloud solution
    Migrating to a cloud solution
    Migrating to a cloud solution

    As part of an in-depth transformation of its organization, a major industrial player wants to make its teams more agile and innovative while pursuing cost reduction efforts.

    In this context, the CIO wants to study the opportunity to migrate users’ work environment to a cloud 2.0 solution.

    The project consists in studying the various possible solutions, confirming their feasibility (financial and technical) and their response to the challenges, then to manage migration and to ensure change management, with an employee base of more than 10,000 users worldwide.

    The WillBe Group team is involved in the entire project, from the analysis of solutions to its actual implementation.

    Before the migration, it identifies and analyzes all possible scenarios, comparing different ‘in-house’ solutions to Cloud Computing. Then its produces an evaluation of all the solutions for the head office.

    The issues and risks related to a Cloud Computing project (financial, technical, functional …) are clearly identified, which validates the “Business Case”.

  • Implementing the follow-up of IS performance
    Implementing the follow-up of IS performance
    Implementing the follow-up of IS performance

    A global leader in the food industry wants to implement an analytical approach to monitor the overall performance of the information system.

    This approach must be integrated in a global context of IT & IS governance.

    The WillBe Group team relies on its combined mastery of analytical approaches and the IT context to perform an organizational diagnosis and implement an ABC-ABM modeling within the ISD. In this framework, it defines performance indicators and, on this basis, draws up IT Scorecards. Measuring the performance of this methodology enables it to draw up action plans and support their implementation.

  • Securing the execution of an ERP program
    Securing the execution of an ERP program
    Securing the execution of an ERP program

    The subsidiary of a leading industrial group is in trouble with one of its IT service providers on a project with a €15 million budget.

    This ERP integration project comes with additional costs and delays and the relationship with the integrator has become extremely tense.

    The WillBe Group team intervenes to reinforce the steering of the program and prepare the technical and contractual arguments.

    It secures both the operational and contractual aspects to reduce the risks of the project:

    • Guaranteeing the conformity of services,
    • Stopping planning erosion by monitoring the critical path and responsibilities,
    • Qualifying and quantifying the impacts of deviations and prejudices for the client,
    • Preparing and anticipating contractual discussions.
    • The contractual situation of the customer is adjusted, which reduces the customer’s exposure level by 7 million euros.
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