Among the methods we use, Lean Six Sigma is often implemented as part of projects to improve operational excellence. Used pragmatically and sensibly, it is very effective. After big names in the industrial sector, pioneers in the world of services have successfully tested the original promise of this ambitious initiative. Beyond the necessary appropriation by the key contributors of the projects, it is a question of creating a dynamic that gives efficiency, serenity and meaning.
A major player in transport decides to launch a continuous improvement project for the front office activities of several of its European subsidiaries. It wants the project to succeed in the pilot country so it can communicate visible, fast and durable results.
WillBe Group consultants have a Lean Six Sigma certification and know how to adapt their offers to their clients and pick the most relevant and appropriate tools in their toolkit. With a thorough knowledge of the client’s needs, the team defines the business scope of application and implements the various steps of the methodology:
The French subsidiary of an international insurance group must succeed in its strategic and operational transformation in order to improve its performance and sustain its development in accordance with the objectives set by the parent company. The challenge is daunting: it is about improving sales performance, customer satisfaction and productivity while controlling operational risks and costs.
This strategic break, which is also a cultural break, requires the tight control of a major transformation program: process, information system, organization, activity management method, coaching, change management.
The WillBe Group team is experienced in multicultural environment interventions: it is asked to assist the General Management in:
As a follow-up, the team is asked to train the future head of internal control and to assist him in the design and deployment of a risk management system in compliance with Solvency 2 and the Group’s European system. This work is used to establish a particular focus on Group reporting and to secure data quality.
WillBe Group has set up a pool of skills and expertise within the framework of a PMO (Program Management Office) which supports the internal teams, spread over several European cities, on the various projects for the sake of overall consistency, skills transfer and alignment with the objectives.
Outcome: the ambition of the parent company in London is to rely on feedback from the transformation of the French subsidiary in terms of transformation methodologies and project management to standardize a replicable and adaptable approach that can benefit all of the group’s European entities.
A private bank wants to allow its operational teams and management to take ownership of a continuous improvement process. The objective is to significantly and sustainably improve the performance of major processes, through simple and concrete actions proposed by employees.
Thanks to a good knowledge of the typical processes of the sector, an excellent knowledge of the Kaizen and Lean Transformation methodologies and our experience in the implementation of process optimization and performance management approaches, the WillBe Group teams will:
An international insurance company wants to achieve the strategic and operational transformation of its French subsidiary in order to improve its performance and sustain its development.
Thanks to our familiarity with industry processes, Lean Six Sigma proficiency and our experience with complex transformation, organization and information system projects, the WillBe Group teams help with: