Michel is a recognized practitioner and an expert in Business Process Management (BPM) which he successfully implemented when he was Director of Le Crédit Lyonnais for several years. Michel was President of Afope (a business organization institute) for years and now chairs the Business Process Management Club which he founded. He regularly speaks at major conferences and companies. His works are frequently published in specialized media (Banque & Informatique – Best Practices – CIO – La Revue Banque – Qualitique). He is also the author of the acclaimed books: Piloter par les processus (“Process Piloting”, Editions Maxima), Transformer par les processus (“Transformation through Processses”, Eyrolles).